A possible look: in search of identity in social and affective ways of saying

Authors

  • Victoria Wilson UERJ

Keywords:

complaint, face, identity, friendship, politeness

Abstract

This paper is concerned with complaints in the context of letters of customers in the field of civil architecture. Assuming that complaint is an act of an expressive nature that implies unpleasant emotions (often thought of as 'taboos') the findings demonstrated how these specific customers manages these negative feelings.

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Author Biography

  • Victoria Wilson, UERJ
    Professora adjunta de Lingüística da Faculdade de Formação de Professores da UERJ e doutora em Lingüística pela PUC-Rio. Tem artigos publicados em revistas especializadas e anais de congresso. Atualmente é coordenadora especial do curso Português-Literaturas da FFP-UERJ.

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Published

2005-07-19

Issue

Vol. 10 No. 18 (2005): Senses, effects and resistance

Section

Language Articles

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How to Cite

A possible look: in search of identity in social and affective ways of saying. (2005). Gragoatá, 10(18). https://www.periodicos.uff.br/gragoata/article/view/33277