ESG and its relationship with the brand from the manager's perspective

Autores

  • Alexandre Cappellozza Universidade Presbiteriana Mackenzie
  • Claudir Fossati Atitus Educação
  • Paola Rucker Schaeffer Universidade do Vale do Rio dos Sinos
  • Leila Dal Moro Atitus Educação

DOI:

https://doi.org/10.12712/rpca.v.192.67610

Resumo

Este estudo teve como objetivo analisar a relação entre o ESG (ambiental, social e de governança) e a marca sob a ótica de gestores de grandes empresas brasileiras. Para isso, foi realizada uma pesquisa qualitativa de caráter exploratório, por meio de entrevistas em profundidade com quinze líderes que atuam em empresas dos setores varejista, industrial e de transportes. Os resultados evidenciam que os gestores percebem o ESG como fator crescente de valorização da marca, associado à confiança, transparência, responsabilidade social e diferencial competitivo.

Downloads

Os dados de download ainda não estão disponíveis.

Biografia do Autor

  • Alexandre Cappellozza, Universidade Presbiteriana Mackenzie
    Professor da Universidade Presbiteriana Mackenzie

Referências

Avery G. C,, & Bergsteiner, H. (2011). Sustainable Leadership: Honeybee and Locust Approaches. Oxon: Routledge.

Bardin, L. Content analysis. (2011). São Paulo: Edições 70.

Bhatti, H. Y., Galan-Ladero M. M., & Galera-Casquet, C. (2023). Cause-related marketing: a systematic review of the literature. International Review on Public and Nonprofit Marketing, 20, 25–64. Retrieved from: https://link.springer.com/article/10.1007/s12208-021-00326-y.

Bian, X., & Moutinho, L. (2011). The role of brand image, product involvement, and knowledge in explaining consumer purchase behavior of counterfeits: Direct and indirect effects. European Journal of Marketing, 45(1-2), 191–216. https://doi.org/10.1108/03090561111095658.

Chen, Y., Hung, S., Wang, T., Huang, A., & Liao, Y. (2017). The Influence of Excessive Product Packaging on Green Brand Attachment: The Mediation Roles of Green Brand Attitude and Image. Sustainability, 9. Retrieved from: https://www.mdpi.com/2071-1050/9/4/654.

Churchill Jr., G. & Peter, J. (2000). Marketing: creating value for the customer. São Paulo: Saraiva.

Cohen, G. (2023). The impact of ESG risks on corporate value. Review of Quantitative Finance and Accounting, 60:1451–1468. https://doi.org/10.1007/s11156-023-01135-6.

Cowan, K., & Guzman, F. (2020). How CSR Reputation, sustainability signals, and country-of-origin sustainability reputation contribute to corporate brand performance: An exploratory study. Journal of Business Research, 117, 683-693. Retrieved from: https://www.sciencedirect.com/science/article/pii/S0148296318305691.

Donthu, N., & Gustafsson, A. (2020). Effects of COVID-19 on business and research. Journal of Business Research, 117, 284–289. Retrieved from: https://www.sciencedirect.com/science/article/pii/S0148296320303830.

Freeman, R. E., & McGuire, J. B. (2020). New Frontiers in Stakeholder Management: emerging opportunities, trends, and challenges. New York: Routledge.

Freire, R. S., & Andrade, E. S. (2020). Sustainable Companies: ESG in practice. São Paulo: Planeta.

Globocnik, D., Rauter, R., & Baumgartner, R.J. (2020). Synergy or conflict? The relationships among organizational culture, sustainability-related innovation performance, and economic innovation performance. International Journal of Innovation Management, 24(1). https://doi.org/10.1142/S1363919620500048.

Grönroos, C. (2006). 'What Can a Service Logic Offer Marketing Theory?' In: Lusch, R.F. and Vargo, S.L. (eds.) The Service-Dominant Logic of Marketing: Dialog, Debate, and Directions, pp. 354–364. Armonk, NY: M.E. Sharpe.

Guba, E. G., & Lincoln, Y. S. (2005). Paradigmatic Controversies, Contradictions, and Emerging Confluences. In: N. K. Denzin & Y. S. Lincoln (Eds.), The Sage Handbook of Qualitative Research (3rd ed., pp. 191–215). Sage Publications Ltd.

Ioannou, I., & Serafeim, G. (2017). The Consequences of Mandatory Corporate Sustainability Reporting. Harvard Business School Research Working Paper No. 11-100). Retrieved from: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1799589.

Junsheng, H., Masud, M.M., Akhtar, R., & Rana, M.S. (2020). The Mediating Role of Employees' Green Motivation between Exploratory Factors and Green Behaviour in the Malaysian Food Industry. Sustainability, 12, 509. https://doi.org/10.3390/su12020509.

Kim, J. M. (2021). Sustainable Investing: a path to a new horizon. New York: Routledge.

Leite, V. (2020). What does the acronym ESG mean about a company? Nubank Blog.

Luo, X., & Bhattacharya, C.B. (2006). Corporate social responsibility, customer satisfaction, and market value. Journal of Marketing, 70(4), 1–18.

Manzini, E. J. (1991). The interview in social research. 1ed. São Paulo: Didática.

Mariano, A., Calvino, A., de Mello, A. N., Pires, C. A. B., Gonçalves, E. B., Monteiro, F. D., & Thomaz, T. (2023). Experiences that leave marks: CRM strategies and tools for a better customer experience. Publisher: Robecca and Company.

Marins, L. A. (2020). Corporate Sustainability: a new era of business. Rio de Janeiro: Elsevier.

Martiningo Filho, A., de Lima, A. K., dos Santos Pereira, V. A., and Botelho, D. R. (2023). Main divergences in ESG metrics and their impacts on the ratings of Brazilian banks. Redeca, Electronic Journal of the Department of Accounting Sciences and Department of Actuarial and Quantitative Methods, 10, e58663-e58663.

Meirelles, F. Corporate Sustainability and Sustainable Investments: Concepts and practices for investors and managers. São Paulo: Atlas, 2020.

Moraes, M. A. (2019). Corporate Governance and Corporate Social Responsibility: the search for sustainable companies. São Paulo: Saraiva.

Mowen, J. C.; Minor, M. S. (2003). Consumer behavior. 6. ed. Translated by Vera Jordan. São Paulo: Prentice Hall.

Naidoo, C., and Abratt, R. (2018). Brands that do good: Insight into social brand equity. Journal of Brand Management, 25(1),3-13.

Newell, R., & Dale, A. (2021). COVID-19 and climate change: an integrated perspective. Cities and health, 5 (s.1), S100-S104.

Niemoller, J. (2021). Sustainability vs ESG: What is the Difference, and Why Does It Matter. Retrieved from: https://pulse.icdm.com.my/article/sustainability-vs-esg-whats-the-difference-and-why-does-it-matter/

Nirino, N., G Santoro, G., Miglietta, N., and Quaglia, R. (2021). Corporate controversies and company's financial performance: Exploring the moderating role of ESG practices. Technological Forecasting and Social Change, 162, 120341. doi: 10.1016/j.techfore.2020.120341.

Park, C.W.; MacInnis, D.J.; Priester, J.; Eisingerich, A.B.; Iacobucci, D. Brand. (2010). Attachment and Brand Attitude Strength: Conceptual and Empirical Differentiation of Two Critical Brand Equity Drivers. Journal of Marketing., 74, 1–17.

Petrakis, P.; Carayannis, E.; Kostis, P.; Aldowaish, A.; Kokuryo, J.; Almazyad, O.; Goi, H.C., (2022). Environmental, Social, and Governance Integration into the Business Model: Literature Review and Research Agenda. Sustainability, 14.

Porter, M. E., and Van der Linde C. (1995). Towards a New Conception of the Environment-Competitiveness Relationship. Journal of Economic Perspectives, 9(4): 97-118. doi: 10.1257/jep.9.4.97.

Redecker, A. C., and Trindade, L. D. M. (2021). ESG practices in publicly traded corporations: A dialogue between the social function established by Law No. 6,404/76 and the generation of value. Revista Jurídica Luso Brasileira, 7(2), 59-125.

Santos, C. R.; Dietrich, J. F. (2010). Co-creation of Value: Proposition of an Analysis Framework of the Influencing Elements of Shared Value Creation in Companies. IV ANPAD Marketing Meeting, 2010, Florianópolis, SC. BRAZIL, Florianópolis.

Schwab, K. (2019). Why We need the "Davos Manifesto" for a better kind of capitalism. In World Economic Forum (Vol. 1).

Silva, L. F. D. (2022). Public relations and corporate Sustainability in Brazil: an analysis based on the current ESG guidelines and the 2030 agenda (Master´s Dissertation). Pontifical Catholic University of Rio Grande do Sul.https://tede2.pucrs.br/tede2/handle/tede/10339

Swaminathan, V., Sorescu, A., Steenkamp, J.E., O'Guinn, T. C.G., & Schmitt, B. (2020). Branding in a hyperconnected world: reorienting theories and rethinking boundaries. Journal of Marketing, 84(2), 24–46.

Wang, X.W.; Cao, Y.M.; Park, C. (2019). The Relationships among Community Experience, Community Commitment, Brand Attitude, and Purchase Intention in Social Media. International Journal of Information Management, 49, 475-488.

WEF – World Economic Forum (2020), The Global Risks Report (2020). doi: https://www.weforum.org/reports/the-global-risks-report-2020.

Downloads

Publicado

2025-08-29

Edição

Secção

Artigos/Papers